Lexmark has launched MPS Express, a cloud-based program that will provide SMBs with a solution to streamline their document management processes and free them from day-to-day printer management.
MPS Express, which replaces the Lexmark MPS Core channel offering, incorporates feedback from partners on their managed print services (MPS) needs and increases the offering to go beyond basic print services. The program stops short of a fully-customised enterprise MPS solution but is packaged with services that meet the needs of a small-to-mid business customer through a partner and provides a turnkey cloud-based solution.
Lexmark UK Managing Director Steve Kendall-Smith explains: “Many channel partners have been asking for a solution that enables them to minimally invest in their MPS infrastructure and still create a competitive offering for end customers. We are excited to announce a new offering that fits that bill – Lexmark MPS Express.
“The new program includes services, support, proactive replacement of supplies and remote management capabilities, meaning that small businesses will no longer have to worry about managing their print infrastructure – especially when they do not have internal IT resources.”
The new MPS Express program provides tools that allow partners to create their own commercial package for SME customers, thereby building a long-term relationship that frees end customers from the daily management of printing services and enables them to better focus on their core business.